Your credits are versatile! You can use them for: Group classes (4-5 credits) Private classes (8-45 credits) Special classes (9-18 credits) Workshops (9-20 credits)

Booking is easy! Visit www.omniyogahk.com to view our schedule, register an account, and book your classes. We recommend booking in advance to secure your spot. Each class has 3 waitlist spots available - if you get in from the waitlist, we'll notify you by email/SMS 3 hours before class.

We need at least 2 members for a class to run. We'll confirm: • Classes before 6pm: by 10:30pm the previous day • Classes after 6pm: by 2:30pm on the same day If a class is cancelled, we'll let you know by email and/or SMS. Make sure your notification preferences are up to date in your account!

We understand plans change! Here are our cancellation deadlines: • Group classes & Special Classes: 12 hours before class time • Private classes: 24 hours before class time Note: For Unlimited Pass users, late cancellations or no-shows incur a $100 fee per class. Your pass will be paused until the fee is paid, without extension.

We recommend arriving 10 minutes early. If you're more than 15 minutes late, we may not be able to let you join for safety reasons. If you miss a class due to medical reasons, you can request a credit refund within 3 days with a valid doctor's note. Unfortunately, we can't offer refunds for other personal reasons or late cancellations.

Your safety is our priority! Here's what happens: • Black Rainstorm Warning or Typhoon Signal 8+: If issued 2 hours before class: All classes cancelled If lowered before 6pm: Classes resume 2 hours after If lowered after 6pm: Evening classes cancelled • Yellow/Red Rainstorm Warning or Typhoon Signal 1 or 3: Classes run as normal

All packages and trial passes are valid from the date of your first class. Unless otherwise specified, packages must be activated within 3 months (90 days) of purchase, or they'll expire. We encourage you to start your yoga journey soon!

We're sorry, but we don't offer refunds on any transactions. If you have any concerns, please reach out to us, and we'll do our best to help.

Absolutely! New members who purchase any Credit Package before their trial offer expires enjoy a 20% discount and other welcome gifts. Existing members get a 10% discount when renewing their package before it expires. It's our way of saying thank you for choosing us!

Yes, you can! Our 200 and 300 credit packages are shareable among 2-4 people. Just decide how to split the credits before activating the package. For example, if 4 people share 200 credits equally, each person gets 50 credits valid for 300 days. To arrange this, please WhatsApp our customer service at 6888-9331 before making a purchase.

Of course! If you have a valid doctor's note, we'll extend your package for free (up to 30 days) based on the recommended rest period. We want you to come back when you're fully recovered!

If you need to terminate your account for personal reasons (like leaving Hong Kong), we can transfer your remaining classes or credits to another account. There's a 10% credit deduction as a handling fee for this service.

Member Privileges are exclusive to Regular Credit Package holders. They're not available for trial pass users or promotional package holders.