Your credits are versatile! You can use them for: Group classes (5-14 credits) Private classes (12-40 credits) Special classes (10-18 credits) Workshops (9-20 credits)

Booking is easy! Visit https://www.omniyogahk.com/schedule to view our schedule, register an account, and book your classes. We recommend booking in advance to secure your spot. Each class has 3 waitlist spots available - if you get in from the waitlist, we'll notify you by email/SMS 4 hours before class.

We need at least 2 members for a class to run. We'll confirm: • Classes before 6pm: by 10:30pm the previous day • Classes after 6pm: by 3:30pm on the same day If a class is cancelled, we'll let you know by email and/or SMS. Make sure your notification preferences are up to date in your account!

We understand plans change! Here are our cancellation deadlines: • Group classes & Special Classes: 12 hours before class time • Private classes: 24 hours before class time Note: For Unlimited Pass users, late cancellations or no-shows incur a $120 fee per class. Your pass will be paused until the fee is paid, without extension.

We recommend arriving 10 minutes early. If you're more than 15 minutes late, we may not be able to let you join for safety reasons. If you miss a class due to medical reasons, you can request a credit refund within 3 days with a valid doctor's note. Unfortunately, we can't offer refunds for other personal reasons or late cancellations.

Your safety is our priority! Here's what happens: • Black Rainstorm Warning or Typhoon Signal 8+: If issued 2 hours before class: All classes cancelled If lowered before 6pm: Classes resume 2 hours after If lowered after 6pm: Evening classes cancelled • Yellow/Red Rainstorm Warning or Typhoon Signal 1 or 3: Classes run as normal

We have three flexible trial options: • 2-Class Trial: $320 (valid 7 days) • 3-Class Trial: $450 (valid 14 days) • 6-Class Trial: $880 (valid 30 days) *THE PASS WILL BE ACTIVATED FROM THE PURCHASE DATE. Pro tip: Sign up for our newsletter to get an extra 5% off!

Your Group Class Trial Pass gives you access to all our small group classes (5 credits). We organize our classes into 4 distinct pillars to help you choose the right class for your goals: RESTORE | 修復 • Focus: Gentle movement and therapeutic techniques • Benefits: Release, recovery, and deep relaxation • Perfect for: Finding balance in busy life, stress relief • Best for: Anyone seeking relief from stress or needing gentle movement ALIGN | 調整 • Focus: Mindful movement and precise technique • Benefits: Proper posture and body awareness • Perfect for: Building strong foundations • Best for: Beginners or those wanting to refine their practice ELEVATE | 提升 • Focus: Advanced sequences and aerial arts • Benefits: Breaking through boundaries • Perfect for: Taking your practice to new heights • Best for: Experienced practitioners ready for challenges SCULPT | 塑形 • Focus: Dynamic conditioning and strength training • Benefits: Long, lean muscles and improved body composition • Perfect for: Body definition and strength building • Best for: Those seeking fitness-focused classes

Try our private sessions where it's all about YOU: 🌟 One-to-One Trial (from $880) Just you and your instructor for a full 60-minute session. Perfect for undivided attention and personalized guidance. 👯 One-to-Two Trial (from $1,080) Bring a friend! Share a 60-minute session while still getting detailed attention. Great for those who prefer learning with a companion. What makes private sessions special? • Your goals, your pace - we adapt to what YOU need • Perfect form every time with hands-on guidance • Choose when and where you want to practice • Build confidence in a supportive environment • Learn techniques tailored to your body • Progress faster with focused attention Whether you're new to practice or looking to advance your skills, our private sessions help you achieve your goals with expert guidance and personal support.

If you're new to yoga or haven't practiced in a while, we recommend starting with ALIGN classes to build proper foundations, or RESTORE if you prefer a gentler approach. Our teachers can help guide you to the most suitable classes for your level and goals.

Loved your trial? 🌟 Welcome to Your OMNI Journey! Here's something special: Enjoy 20% OFF your first regular package + exclusive welcome gifts! Choose Your Perfect Package: ⭐ Starter Package (20 Credits) • 5 classes / 2 months validity • Regular: $1,100 → First-Time: $880 • Great for trying different class styles 🌟 Popular Choice (50 Credits) • 10 classes / 5 months validity • Regular: $2,400 → First-Time: $1,920 • Perfect for weekly practice 💫 Committed Yogi (100 Credits) • 20 classes / 7 months validity • Regular: $4,600 → First-Time: $3,680 • Ideal for 2 classes per week ✨ Yogic Warrior (200 Credits) • 40 classes / 10 months validity • Regular: $8,800 → First-Time: $7,040 • Shareable with a friend • Bringing your practice to the next level! 🎁 Ultimate Year-Round Package (300 Credits) • Best value: 60 classes / 365 days validity • Regular: $12,600 → First-Time: $10,080 • BONUS: Exclusive welcome gift • Shareable with a friend • Most flexible for busy schedules

All packages and trial passes are valid from the purchase date. We have flexible options for managing your credits: Credit Transfer Options: • Transfer to a new package (credit revitalization) Must purchase new package before current package expires New package activation starts after current package expiry All expired credits will be forfeited without prior arrangement • Extend validity period 30-day extension available for $298 No partial extensions or pro-rata calculations Maximum extension period: 90 days To arrange credit transfers or extensions: • Contact us via WhatsApp 6888-9331 • Request must be made before your current package expires • Credit transfer/extension is a manual process requiring advance notice We encourage you to start your wellness journey soon and maintain regular practice to make the most of your packages! Note: Terms and conditions are subject to change. Please contact our customer service team for the most up-to-date information.

We're sorry, but we don't offer refunds on any transactions.

Absolutely! New members who purchase any Credit Package before their trial offer expires enjoy a 20% discount and other welcome gifts. Existing members get a 12% discount when renewing their package before it expires. It's our way of saying thank you for choosing us!

Yes, you can! Our 200 and 300 credit packages are shareable among 2 people. Just decide how to split the credits before activating the package. For example, if 2 people share 200 credits and valid period equally, each person gets 100 credits valid for 135 days. To arrange this, please WhatsApp our customer service at 6888-9331 before making a purchase. Note: Package sharing is only valid for FPS payment

It's simple! Just purchase a new package and contact our admin team to request credit reactivation. Remember to do this before your package expires, as expired credits reset to zero after your package expiry. We're here to help if you need any assistance! If you need more time, you can extend your package by 30 days for a fee of $298. To arrange credit transfers or extensions: • Contact us via WhatsApp 6888-9331 • Request must be made before your current package expires • Credit transfer/extension is a manual process requiring advance notice We encourage you to start your wellness journey soon and maintain regular practice to make the most of your packages! Note: Terms and conditions are subject to change. Please contact our customer service team for the most up-to-date information.

Of course! If you have a valid doctor's note, we'll extend your package for free (up to 30 days) based on the recommended rest period. We want you to come back when you're fully recovered!

If you need to terminate your account for personal reasons (like leaving Hong Kong), we can transfer your remaining classes or credits to another account. There's a 10% credit deduction as a handling fee for this service.

Member Privileges are exclusive to Regular Credit Package holders (20/50/100/200/300). They're not available for trial pass users or promotional package holders.

Keep it simple! We've got you covered with all the essential equipment (mats and props). Just bring: • Yourself in comfy workout clothes • A water bottle (we have refill stations and various beverages for sale to keep you hydrated!) • Your own mat if you have a favourite one

Choose clothes that let you move freely and comfortably: • For Yoga/Pilates: Think stretchy and fitted - leggings/yoga pants and tops that stay in place • For Equipment Pilates: Same comfy outfit, plus non-slip socks (bring your own or grab a pair at our studio for $48/$68) • For Aerial Yoga: Full-length leggings (your skin will thank you!) and fitted tops covering your armpits. Skip the jewelry. • For Sound Healing: Loose, cozy clothing for ultimate relaxation

First time? Pop in 5-10 minutes early so you can: • Get settled with a quick registration • Take a peek around our space • Meet your friendly instructor and chat about your experience or any injuries/conditions • Find your perfect spot in class ⚠️ Safety first! If you're running late, please note that we can't admit students who arrive more than 10 minutes after class starts. This helps ensure a safe and uninterrupted practice for everyone.

We've got cabinets and shelves ready for your belongings! While we aim to maintain a secure environment, please note: • Store your items in our designated storage areas • Keep valuables at home or carry them with you • Consider bringing just the essentials for class

While we don't have shower facilities, we recommend: • Bringing a small towel for class or we have wet tissues in studio • Fresh change of clothes if needed • Freshening up at our washroom facilities

Q: Total beginner? No worries! A: We've got the perfect classes to start your journey: • Restore classes: Super gentle introduction • Align classes: Great for yoga newbies • Beginner Pilates: Learn the fundamentals Not sure which to pick? WhatsApp us at 6888-9331! Our client service team will help recommend the best class to match your wellness goals.

Our Address: 1403, 14/F, Keen Hung Commercial Building, 80 Queen's Road East, Wan Chai • MTR: 5-min stroll from Admiralty (Exit F) or 7-min from Wan Chai (Exit D) • Driving? Park at Queensway Government Offices or Three Pacific Place (5-min walk) • By Tram? Get off at Gresson Street Tram Station, we're just a short walk from the station! • Lots of buses stop right on Queen's Road East & Hennessy Road

• Arrive 5-10 minutes early for your first class • Store belongings in designated cabinets/shelves • Switch phones to silent mode and keep it with your belongings • Remove shoes before entering the studio • Inform your instructor about any injuries or conditions

• Respect others' personal space and practice • Follow the instructor's guidance • Stay focused on your practice • If you need to leave early, let the instructor know beforehand • Keep conversation to a minimum • Photography/videos are only allowed with instructor's consent

• Clean and return all mats & equipment to its proper place • Collect all personal belongings • Keep conversation volume low as other classes may be in session • Feel free to chat with our instructors about your practice or learn more about our studio offerings

We'd love to hear from you! Share your feedback with us on Google Reviews or Mindbody - your review helps other students discover our community. Thank you for being part of our wellness journey!

Follow us on Instagram @omni.yogawellness for inspiration, class updates, and wellness tips!

We're here to help! Drop us a message on WhatsApp or chat with our friendly instructors after class. Your feedback helps us grow and create a better experience for our yoga community. Talk to our Client Service Team at 6888-9331. Thank you for being part of our wellness journey!

Our instructors are always happy to guide you. Don't hesitate to ask about our different class styles and workshops.